Marchant Skin Care® Privacy Policy

Last Updated: August 2026

This Privacy Policy describes how Marchant Skin Care® (“Marchant Skin Care,” “we,” “us,” or “our”) collects, uses, maintains, protects, and discloses personal information when you access our website, purchase products, book services, communicate with us, or otherwise interact with Marchant Skin Care® and its participating branches.

This Privacy Policy applies to Marchant Skin Care®, Eternal Beauty Esthetics by Marchant Skin Care®, MSC+ by Marchant Skin Care®, and Angelita Accessories by Marchant Skin Care®.

Information We Collect

When you interact with Marchant Skin Care®, we may collect personal information that you voluntarily provide to us, including your name, billing and shipping addresses, email address, telephone number, order and purchase information, appointment and booking information, customer account information, payment-related information, communications with Customer Care, and information submitted through consultation, contact, or other forms.

When you access or browse our Website, certain information may also be collected automatically. This information may include your Internet Protocol (“IP”) address, browser type, device information, network information, Website activity, referring pages, and similar technical information.

Our Website and e-commerce providers may also use cookies and similar technologies to support essential Website functions, shopping carts, checkout, analytics, localization, security, customer preferences, and other Website functionality.

Esthetic Appointments and Consultation Information

When you book services through Eternal Beauty Esthetics by Marchant Skin Care®, we may collect information reasonably necessary to schedule, evaluate eligibility for, personalize, and perform your requested esthetic service.

Such information may include details you voluntarily provide regarding your current skincare routine, skin concerns and goals, allergies, sensitivities, medications, relevant medical care, previous procedures, and other information that may reasonably affect service eligibility or the performance of your requested service.

Consultation information is used for purposes related to your esthetic services, client records, appointment management, and communication with you regarding your care. Clients should provide only information reasonably necessary for the requested service and are responsible for keeping relevant consultation information current.

How We Use Personal Information

Marchant Skin Care® may use personal information to process and fulfill purchases; schedule and manage appointments; process payments; maintain customer accounts, consultation information, and business records; provide customer support; communicate regarding orders, appointments, returns, transactions, and accounts; detect and prevent fraud or unauthorized activity; improve our Website, products, services, and customer experience; comply with applicable legal and regulatory obligations; and provide marketing communications when permitted or when appropriate consent has been obtained.

We will not use personal information for purposes materially different from those described in this Privacy Policy without providing appropriate notice or obtaining consent when required by applicable law.

Consent and Communication Preferences

When you voluntarily provide personal information to complete a transaction, make a purchase, book an appointment, arrange delivery, request a return, submit a consultation form, or otherwise request a service from Marchant Skin Care®, you authorize us to use that information as reasonably necessary to fulfill your request and operate our business.

Where consent is required for secondary purposes, such as certain marketing activities, we may request your consent or provide an appropriate opportunity to opt out.

If you have opted in to receive promotional emails or other marketing communications, you may withdraw your consent or unsubscribe at any time by using the unsubscribe option provided within the applicable communication or by contacting Marchant Skin Care®.

Withdrawal from marketing communications does not prevent us from sending necessary transactional or administrative communications, including order confirmations, shipping notifications, appointment information, payment communications, account notices, or other communications necessary to provide requested products or services.

Shopify and E-Commerce Services

Our online store is hosted through Shopify, which provides e-commerce technology used to operate portions of our Website, online store, shopping cart, and checkout experience.

Shopify may process customer information as necessary to provide its platform, payment, fraud-prevention, analytics, security, and related services. Shopify maintains its own privacy and data-protection practices.

Customers are encouraged to review the applicable Shopify Privacy Policy, Terms of Service, and Cookie Policy for additional information regarding Shopify's processing practices.

Payment Information

Payments may be processed through Shopify and/or other authorized third-party payment processors. Payment information is handled according to the security requirements and privacy practices applicable to the provider responsible for processing the transaction.

Marchant Skin Care® does not require customers to provide complete payment-card information through ordinary email or Customer Care communications. Payment-card information submitted through authorized payment systems is handled by the applicable payment provider in accordance with its security practices and applicable payment-card standards.

Payment Methods Used for Appointment Reservations

When booking an appointment online, clients may be required to provide a valid credit or debit card to secure the reservation.

Providing a payment method for an appointment does not necessarily mean the card will be charged at the time of booking. The applicable booking or payment provider may securely maintain the authorized payment method associated with the reservation.

Marchant Skin Care® may process amounts that become due for a completed service or pursuant to applicable cancellation, late-arrival, no-show, membership, or other terms accepted by the client at the time of booking or purchase.

The applicable Booking, Cancellation, Payment, and Service Policies govern such charges.

Third-Party Service Providers

Marchant Skin Care® may engage third-party providers to perform functions necessary to operate our business, including Website hosting, e-commerce, payment processing, appointment scheduling, shipping and fulfillment, customer communications, analytics, advertising, marketing, fraud prevention, and business administration.

These providers may collect, receive, maintain, or process personal information to the extent reasonably necessary to perform services on our behalf. Third-party providers maintain their own privacy practices and may process information in jurisdictions different from the jurisdiction in which you reside.

Marchant Skin Care® does not control the independent privacy practices of third-party providers.

Disclosure of Personal Information

Marchant Skin Care® may disclose personal information when reasonably necessary to complete or support a transaction requested by you; work with authorized service providers; detect, prevent, or investigate fraud or security concerns; protect our legal rights or the safety of our customers or others; comply with applicable laws, regulations, subpoenas, court orders, or other lawful governmental requests; or enforce our Terms of Service, policies, agreements, or other legal rights.

If Marchant Skin Care® or any applicable business or assets are acquired, merged, reorganized, sold, or otherwise transferred, personal information may be transferred as part of that transaction, subject to applicable law.

Cookies and Similar Technologies

Our Website may use cookies, pixels, and similar technologies to provide essential Website functionality, maintain shopping-cart and checkout information, remember customer preferences, understand Website activity, support analytics, provide security features, and, where applicable, support advertising or marketing.

The specific technologies used by Shopify and other service providers may change periodically. Accordingly, this Privacy Policy does not attempt to maintain an exhaustive list of every individual cookie or tracking technology used by the Website.

Where available, you may manage certain cookies through your browser settings or Website privacy controls. Disabling certain technologies may affect the availability or functionality of portions of the Website.

Information Security

Marchant Skin Care® takes reasonable administrative, technical, and organizational precautions intended to protect personal information against unauthorized access, disclosure, misuse, alteration, destruction, or loss.

We also rely upon security measures maintained by Shopify, payment processors, booking providers, and other authorized service providers used in connection with our business operations.

No method of transmission over the Internet, electronic payment processing, or electronic storage is completely secure. Therefore, although we take reasonable measures to safeguard information, Marchant Skin Care® cannot guarantee absolute security.

Data Retention

Marchant Skin Care® retains personal information for as long as reasonably necessary to fulfill the purposes for which the information was collected, provide requested products and services, maintain appropriate customer and transaction records, resolve disputes, enforce agreements, and satisfy applicable legal, accounting, tax, regulatory, operational, and recordkeeping requirements.

Retention periods may vary according to the type of information, the nature of the customer relationship, and the purpose for which the information was collected.

Privacy Rights and Requests

Depending upon your place of residence and applicable law, you may have certain rights regarding personal information maintained about you. Such rights may include requesting access to certain personal information, correction of inaccurate information, deletion of eligible information, information regarding certain uses or disclosures of your information, withdrawal of applicable consent, or opting out of certain marketing or data-processing activities.

Privacy rights vary by jurisdiction and circumstance, and not every request or right will apply to every customer or category of information.

Marchant Skin Care® may request information reasonably necessary to verify your identity before fulfilling a privacy request and may retain information when required or permitted by applicable law.

Third-Party Websites and Links

Our Website may contain links to third-party websites, applications, services, social-media platforms, or other online resources.

When you leave the Marchant Skin Care® Website or access an independently operated third-party service, that third party's terms and privacy practices will apply. Marchant Skin Care® is not responsible for the content, security, or privacy practices of independently operated third-party websites or services.

Customers are encouraged to review the applicable privacy policies before providing personal information to a third party.

Age of Consent

By accessing or using our Website, you represent that you are legally permitted to use the Website and make applicable purchases in your jurisdiction or that appropriate authorization or consent has been provided where required.

Certain Marchant Skin Care® products, services, appointments, or transactions may be subject to additional age, parental-consent, or eligibility requirements.

Changes to This Privacy Policy

Marchant Skin Care® reserves the right to amend, modify, or update this Privacy Policy from time to time to reflect changes in our business operations, technology, Website, products, services, service providers, or applicable requirements.

Unless otherwise stated, revisions become effective upon publication of the updated Privacy Policy on our Website. When material changes are made, additional notice may be provided when appropriate or required.

Customers are encouraged to periodically review this Privacy Policy for updates.

Privacy Questions and Contact Information

Questions regarding this Privacy Policy, requests concerning personal information, or concerns regarding Marchant Skin Care® privacy practices may be directed to:

Marchant Skin Care®
Attn: Privacy Compliance
P.O. Box 831
Nogales, Arizona 85621
United States

customercare@marchantskincare.com

When submitting a privacy request, please provide sufficient information for Marchant Skin Care® to understand your request and, where necessary, verify your identity.

By accessing or using the Marchant Skin Care® Website and voluntarily providing personal information, you acknowledge that you have had an opportunity to review this Privacy Policy.